A2R has always believed stellar customer support is critical for any organisation’s success. To this end, we ensure all our products are backed up by comprehensive support packages and clients have the added reassurance of knowing help is only a phone call away. One of those facts which is well testified by a vast clientele spread across Dubai, UAE, Oman, Middle East and the entire GCC. What’s more, this belief only gets stronger by the day. Since, clients truly believe the available team of professional customer support specialists can take care of any requests related to software and accounting solutions, payroll software and to top it all even of all their IT requirements.
Sage offers comprehensive product support annually on products like Sage 200 and Sage 300
This is an Annual support paid to Sage that gives the customer access to upgrades and patches and many other interesting benefits It does not include support for any usage / data related issues or onsite support to help you implement the enhancements that come with the upgraded software. A2R Solutions will be the key to facilitate that kind of requirements.
A2R Solutions prides itself on the consistency and quality of its technical support. Knowing how crucial customer support can be to your business, our team is available round-the-clock for answering queries and resolving issues fast and effectively.
A2R Solutions can provide you with support on a need-basis (on call support) or in a contracted manner (Annual Maintenance contract) where you could purchase yearly support hours and our resources are prioritized to give you support in prompt, focussed and customized way.
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